Privacy Policy
Last updated: December 9, 2025
Our Commitment to Your Privacy
At CMP Costa Mesa Pool Service, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website. We only collect information that helps us serve you better.
Information We Collect
We collect information that you provide to us directly and information that we gather automatically when you interact with our services.
Information You Provide
When you request a quote or schedule a service, we may collect:
- Your name and contact information (phone number, email address, mailing address)
- Property address where services will be performed
- Pool details (size, type, equipment, current condition)
- Service preferences and scheduling information
- Payment information (processed securely through our payment partners)
Information We Collect Automatically
When you visit our website, we may automatically collect:
- Your IP address and browser type
- Pages you visit on our website
- Time and date of your visit
- Referring website or search terms used to find us
How We Use Your Information
We use the information we collect to:
- Provide and improve our pool cleaning services
- Schedule appointments and send service reminders
- Process payments and send invoices
- Respond to your questions and service requests
- Send you important updates about your service or our company
- Improve our website and customer experience
- Comply with legal requirements
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes:
- Using secure servers and encrypted connections for sensitive data
- Limiting employee access to your information on a need-to-know basis
- Training our staff on proper data handling and privacy practices
- Working only with trusted third-party service providers who agree to protect your information
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With service providers who help us operate our business (payment processors, scheduling software, email services)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our customers or others
- With your consent or at your direction
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
Your Privacy Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (with some exceptions)
- Opt out of marketing communications
- Ask questions about our privacy practices
To exercise any of these rights, please contact us using the information below.
Marketing Communications
We may send you promotional emails about our services, special offers, or helpful pool care tips. You can opt out of these marketing messages at any time by clicking the unsubscribe link in any email or by contacting us directly. Please note that even if you opt out of marketing emails, we will still send you important service-related messages.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
CMP Costa Mesa Pool Service
1041 W 18th St #206, Costa Mesa, CA 92627
Phone: (714) 880-7052
Email: hi@costamesapoolservice.com